Privacy Policy

1. Information we collect

We may collect the following information directly from you:

• Name, email address, phone number, ZIP code, and event location.
• Order or RSVP details, including selected boxes, free-cookie RSVP records, pickup event, pickup window, and total amount due at pickup.
• Communications you send to us, including replies to emails or text messages.
• Marketing and website activity, such as pages viewed, referral source, and events from analytics or advertising pixels when enabled.

2. How we use information

We use personal information to:

• Process pop-up preorders, RSVPs, free Cookie Thin offers, and pickup reminders.
• Send transactional messages about an order, RSVP, event timing, pickup location, schedule changes, or customer support.
• Send marketing updates about Weekly Cookies pop-ups only when you have provided consent or where otherwise permitted by law.
• Prepare enough product for events, understand demand by area, and improve future pop-ups.
• Protect the site, prevent abuse, maintain records, and comply with legal obligations.

3. Phone numbers, texting, and SMS consent

If you provide your phone number and actively check the SMS consent box, you authorize Weekly Cookies to send recurring automated and non-automated SMS or MMS messages to the mobile number provided. Messages may include order or RSVP confirmations, pickup reminders, event timing or location updates, upcoming pop-ups, store promotions, and related Weekly Cookies offers. Message frequency is a few times per month. Message and data rates may apply. Consent is not a condition of purchase.

You can opt out of marketing text messages at any time by replying STOP. You may request help by replying HELP or by contacting us using the information below. Opting out of marketing texts may not stop necessary transactional or service messages where legally permitted, such as responses to a direct customer service request.

No mobile information sharing for third-party marketing: We do not sell, rent, or share your mobile phone number, SMS opt-in data, or text-message consent with third parties or affiliates for their own marketing or promotional purposes. We may share phone numbers only with service providers who help us operate messaging, email, ordering, hosting, analytics, customer support, or legal/compliance functions, and only for those permitted business purposes.

4. How we share information

We may share information with:

• Service providers that help us host the website, store orders, send email/SMS reminders, analyze site performance, prevent abuse, and operate our business.
• Payment or point-of-sale providers if payment processing is used at pickup or through the site in the future.
• Legal, tax, accounting, or compliance advisors when necessary.
• Government authorities or other parties if required by law, court order, or to protect rights, safety, and security.

We do not sell personal information. We do not share SMS opt-in or consent information for third-party marketing.

5. Cookies, analytics, and advertising tools

We may use cookies, pixels, log files, and similar technologies to operate the website, measure traffic, understand event demand, and improve marketing. These tools may collect browser, device, referral, and interaction information. You can control cookies through your browser settings, but some site features may not work correctly if cookies are disabled.

6. Data retention

We keep personal information for as long as needed to operate Weekly Cookies, fulfill orders and RSVPs, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. We may retain order, RSVP, and communication records for business, tax, compliance, and fraud-prevention purposes.

7. Your choices

• Text messages: Reply STOP to opt out, or HELP for help. Message frequency is a few times per month, and message/data rates may apply.
• Email: Use the unsubscribe link if available, or contact us to request removal from marketing emails.
• Access, correction, or deletion: Contact us to request access, correction, or deletion of your personal information. We may need to verify your identity and may retain records where required or permitted by law.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website, database, email system, or messaging platform is completely secure, so we cannot guarantee absolute security.

9. Children’s privacy

Weekly Cookies is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

11. Contact us

For privacy requests, SMS opt-out questions, or data questions, contact: info@maguiregroupusa.com.